If the safety of your passengers and employees is your number one priority, then the question is are we really achieving it? What makes a transit agency safe and how do we ensure constant vigilance with transit safety?
The FTA says MAP-21 and getting your assets in a State of Good Repair (SGR) will ensure we have safer transit agencies. How?Become a Safer Transit Agency
Transit should be inclusive – for every passenger. That means you need to offer comparable service on your paratransit service as you offer on your fixed route service. How?
Make it easy for paratransit passengers to book and cancel trips from the palm of their hands. That means fewer calls to your call center and reduced cancellations and wait times.
Index cards and spreadsheets are not the best way for a transit agency to manage employee schedules and runs - but that’s what Dallas Area Rapid Transit (DART) was using which led to a lot of miscommunication and human error. They were looking for a way to automate employee scheduling and reduce miscommunication between operators and supervisors.Read Their Success Story