Project Manager
THE POSITION
The role of the Project Manager is to execute projects and service agreements according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members, third-party partners, and or consultants in order to deliver projects and service agreements according to plan.
This is a remote position. Candidates can be local to Atlanta, GA; Miami, FL, Scottsdale, AZ; King of Prussia, PA; Norfolk, VA
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide technical product and system support at a high level
• Direct and manage assigned service account and projects from beginning to end
• Manage project scope, timeline, quality, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Develop project plans and associated communications documents
• Monitor schedule and cost performance throughout the life of the project
• Monitor project budget vs. actual. Forecast resource requirements and project revenues and expenses
• Draft and submit change orders, sub-contract requests, and statements of work when necessary
• Set and continually manage project expectations with team members and other stakeholders
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Proactively manage changes in project scope, identify potential crises (i.e., risk management), and formulate contingency plans
• Define project success criteria and disseminate them to involved parties throughout project life cycle
• Coach, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
• Build, develop, and grow any business relationships vital to the success of the project
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
• Contribute to further best practices and tools for project execution and management
• Works to resolve software, hardware, and configuration problems with the 2nd and 3rd level support engineers.
• Ability and proactive willingness to learn and understand software and the mechanics of their implementation and deployment.
THE PERSON
A bachelor’s degree in CS\MIS\Engineering is preferred, along with 1-7 plus years experience in a technical discipline or project equivalent experience.
QUALIFICATIONS:
Candidate must have the following qualifications:
• Possess excellent written and verbal communication skills to produce job related correspondence, documentation, and reports.
• Available for travel of up to 50% with possible weekend and nighttime activity as needed.
• Persuasive, encouraging and motivating with a positive attitude.
• Possesses well-developed organization skills.
• Conforms to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Demonstrated ability to multi-task, including of the ability to manage multiple diverse projects with competing deadlines.
• This position is visible and must maintain a high level of professionalism in both appearance and actions.
• Previous experience with technical support and troubleshooting.
• Prefer previous industry experience in Public Transit Operations, Planning, Urban Planning, GIS or Transportation.
• Excellent troubleshooting skills.
AA/EOE/M/F/D/V
