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BRIAN CANIVET
General Manager, Mobility Planning & Scheduling 
BRIAN CANIVET
General Manager, Mobility Planning & Scheduling 
What's your favorite transit memory? Landing in Vancouver, riding the SkyTrain from the airport and seeing the mountains in the distance come into view – never gets old. What do you like most about being part of the public transit industry? I enjoy supporting a public service and experiencing the passion our customers have for providing that service. As a resident of Toronto, I love that my family and friends can use a service scheduled in a system that is built and supported by our Trapeze team. It’s wonderful to be a part of that.

Brian joined Trapeze in 2011 as an Implementation Consultant for our Workforce Management products. Since then, he has held several roles within Trapeze including Solution Architect, Project Manager, Director of Professional Services – PMO and Product Director for Mobility on Demand.  Brian has had the opportunity to work intimately with many of our customers and products over the years and is passionate about public transit. Brian is based in Toronto, Canada. 

MICHAEL LESTER
General Manager, Mobility On Demand
MICHAEL LESTER
General Manager, Mobility On Demand
What's your favorite transit memory? I lived in Japan for a few years and absolutely miss their transit system. My favorite was a small line that ran between smaller towns outside of Kobe. I’d get on the train at the end of line and let it just rock me to sleep for a little nap until we reached the opposite end. What do you like most about being part of the public transit industry? I love encouraging and supporting non-auto modes of travelling. After living in Japan and spending a lot of time in Europe and the rest of Asia, it's been great to never need a car. I want to see that mobile mentality grow in North America.

Michael Lester holds more than 25 years of experience in software solutions and product portfolio management under his belt. His past roles include Chief Operating Officer for AgileAssets where he was responsible for driving operational excellence and overseeing the customer experience journey, and VP of Product Management for CA Technologies where he reinvigorated a legacy product and introduced three new products catering to evolving customer needs. Michael also contributed to the Agile for Dummies book to help enterprises understand how best to leverage agile development approaches based on his 15+ years of experience with Agile methods. He holds three patents for enterprise portfolio management software. 

Steve Sawyer
General Manager, Enterprise Asset Management
Steve Sawyer
General Manager, Enterprise Asset Management
What's your favorite transit memory? Growing up in Canada, I’ve taken transit’s ‘magic carpet ride’ everywhere you can imagine. I was entirely dependent on public transit for a whole year in 2021 -- getting me to and from appointments, family visits, errands, and leisure activities. It’s nice to remember all the times public transit has been there for me, like so many others.What do you like most about being part of the public transit industry?I always look forward to greeting drivers and thanking them for their patience, on top of everything else they do. I couldn’t be happier to be part of an industry where I can give back to a community that has given so much to me.

Steve is an enthusiastic, dedicated, and disciplined Operations Leader with over 20 years of sales, delivery and management experience. As General Manager of the Trapeze Asset Management business, he is responsible for the company’s long-term business direction and growth. Serving the transit sector for almost a decade, he has a reputation for helping customers achieve their desired business outcomes. Steve believes in building strong and long-lasting relationships with clients through honesty, integrity, and value. Outside the office you can find him biking, hiking, lifting, studying the cosmos, and practicing yoga! 

Tim Bigwood
General Manager, Workforce Management
Tim Bigwood
General Manager, Workforce Management
What's your favorite transit memory? As a kid growing up in NY, it was always a great adventure to get on the Long Island Railroad (LIRR) and go into NY City. As a family we would go sightseeing in the city all the time. I visited the Twin Towers, Radio City Music Hall, the Christmas Tree at Rockefeller Center, shows on Broadway, The Metropolitan Museum of Art, and numerous other destinations.What do you like most about being part of the public transit industry? Serving others. My career has always been about service. From service to our nation, to state and local municipalities – I have the opportunity to work with tremendously dedicated professionals both in our customers as well as our staff. Our customers live to serve their constituents and I like to think we make their jobs a bit easier

Tim Bigwood is General Manager for the Trapeze Workforce Management business unit. He has a dynamic background involving military service (Department of Defense and Counter Bio-terrorism consulting), private equity/venture capital, and broad operational technology engagements in the transportation and supply chain sectors. Tim’s extensive experience in Mission Critical Systems supporting Global Public Safety Software solutions will be valuable in his role as General Manager. He has worked with companies at every stage of growth, leading digital transformation allowing companies to scale. It’s not all work and no play – not only did Tim climb Mount Kilimanjaro in January 2020, he also led the Atlanta Falcons onto the field in the ‘05/’06 NFL seasons.

Teresa Domingo
Group Leader
Teresa Domingo
Group Leader
What's your favorite transit memory?Some of the best transit memories date back to when I was in high school and university. In high school, we would gossip and gab like we hadn’t seen each other in years even though it had only been hours. In university, I would usually use the duration of my subway ride to cram for a test or exam because I had procrastinated studying the night before. To this day, one of my favorite things about transit is being able to make use of your time while you are being taken from A to B. For us multi-taskers, it’s truly a beautiful thing!What do you like most about being part of the public transit industry?I truly love supporting our customers deliver an enhanced experience for their riders. It is so rewarding to play a part in delivering solutions to our customers that help them achieve their desired business outcomes which in turn benefits the millions of riders across the Americas.

Teresa is the Group Leader for Trapeze Group Americas where she oversees the growth and development of the company, and drives innovation for our customers. Her focus is ensuring that our customers’ needs are met and their expectations exceeded. Teresa has a BASc Honours, in Industrial Engineering from the University of Toronto and is a certified Project Manager. 

Nikki Netherton
Group HR Director
Nikki Netherton
Group HR Director
What is your favorite transit memory?I have always been fascinated with subway train stations and how they are mapped, tracked and operated. One of my most favorite memories is being in a Moscow, Russia subway station. The map of the subway system is very large and complicated. I remember being 10 years old and thinking someone needs to invent a better way of one knowing where they are going and how to get there using the subway system. Coming to Canada 17 years ago and seeing the simplicity of the subway system as a few straight lines on a map brought back memories of Russia and that subway system. Today, I am honored to be part of a company that is on a mission to improve ridership for the general population. What do you like most about being part of the public transit industry? It is always a rare opportunity to work for an organization that makes an impact on lives of the general population. What I like most about being part of transit is our purpose and mission to impact and improve ridership. The transit industry is surrounded by some of the smartest and most niche talent that is at the heart of the organization that contributes to our success.

Nikki Netherton is Group HR Director. She is a leader and business partner with extensive experience in building scalable HR processes, policies, programs and systems within rapidly growing and fast-paced environments.  She comes with a track record of affecting change and transformation in various industries by building and leveraging business knowledge and strong relationships at all levels of an organization. Nikki comes with a background in Human Resources Management, Payroll and HRIS. 

JACQUELINE BYBERG
Senior Legal Counsel
JACQUELINE BYBERG
Senior Legal Counsel
What's your favorite transit memory? It was just a regular day, I was on the Go Train heading home and the next stop was York University. But on this day, traffic was a nightmare... and to make things worse, the train broke down. Cue the collective groans and eye rolls from all of us on board. We waited and waited, feeling stuck and helpless, eventually, we were told to get off at the next station. But then something unexpected happened. All these different regional transit companies started showing up. At first, we were all confused as to why so many different companies were there when only one was responsible, but then it became clear – everyone had shown up to help out.

As we got off the train, an employee was there to assist us with anything we needed. Whether it was finding a new way home or asking for directions. It was a little messy but I was amazed to see all the different companies coming together to help, like a mini United Nations of transportation. I saw strangers talking like old friends and I don’t think the kindness and camaraderie of that moment was lost on anyone.What do you like most about being part of the public transit industry? It’s an industry that transforms the way people move and connect. Public transit isn't just about getting from Point A to B, it's about people. Enabling transit companies to deliver efficient, reliable, and safe services not only gets people to their destinations but fosters and builds communities.

I love being part of an industry that is revolutionizing the way people travel and a company empowering transit operators to provide better service to their communities. The work we do has a tangible impact on people's lives, from the little things like getting them to work on time to the big ones and everything in between. Our industry enables people to participate in life's moments both big and small.

As Senior Legal Counsel, Jacqueline leads risk management, mitigation, and acts as the primary legal advisor for the organization. Jacqueline has held legal roles in construction, development and public procurement industries. Jacqueline’s focus is on ensuring a collaborative environment focused on customer needs and providing strategic advice on a variety of business transactions. Jacqueline holds her LL.B from the University of Durham and was called to the bar of the Law Society of Upper Canada in 2015.

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