Riders rely on you to get them from point A to point B and on time. When service is disrupted, and on-time performance is lacking, riders lose trust in their system. How can you gain this trust back? Information is power; sharing information in real-time with web-based tools can increase trust with your riders.
Powerful solutions that do the heavy lifting for you
Improve operational efficiencies and employee satisfaction by using our powerful solutions to off-load call center volume and reduce pressure on call center staff.
Provide 24/7 access to information without taxing the agent-attended resources
Build trust with your riders with clear communication and up-to-date information
Adopt modern technologies to optimize your operations and improve rider and employee experiences
Explore advanced tools designed to elevate your scheduling experience.
Manpreet focuses on improving the rider experience by developing and providing traveler experience solutions. He's worked with many transit agencies to ensure that Trapeze traveler experience solutions meet the needs of the agency and riders.