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Unleash the Power of Your Paratransit Agency

Managing a paratransit or demand response operation is a complex challenge. Simply put, managers of transit agencies have a lot to deal with. This includes scheduling and dispatching, managing customer bookings, dealing with complaints and reporting to stakeholders.

Technology that is designed and developed with your agency in mind makes your team more efficient, keeps your fleet on schedule and your passengers on time.

Discover Trapeze Demand Response Solutions
Discover Technologies that Reduce Costs

Automatic Vehicle Location (AVL) and Mobile Data Terminals (MDTs) are being used extensively in virtually any industry that employs a fleet of vehicles, and are especially valuable to paratransit organizations. The benefits of AVL/MDT technology combined with scheduling and routing software for paratransit agencies are clear: managers and office staff can use these technologies to improve on-time performance, streamline operations and reporting, and improve customer service.

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Case Study
OTP increased from below 80% to above 90% in just four years, thanks to technological advancements such as their new CAD/AVL system and MDTs. Read how they did it
How SARTA Increased Paratransit On-Time Performance to Above 90%
How can you reduce paratransit costs and still improve service quality? With alternate modes of travel, such as Lyft. This short video explains more.
Transforming Paratransit Service with Lyft
Watch this CEO Roundtable from APTA EXPO that was hosted by Paul Comfort. Six CEOs shared their career paths to the top, their agency profiles and challenges, and upcoming transit trends they are adopting that could help others improve their mobility offerings.
CEO Roundtable: Six Transit CEOs Share Agency Stories
Case Study
If you've got frustrated paratransit clients and high no shows, then you need to read how CATA dealt with their situation.
How CATA Improved Paratransit No Show Accuracy
In this webinar, we discuss the tools your demand response operation can use to effectively leverage the wealth of data your agency holds.
Business Intelligence for Demand Response
In this webinar, we discuss how intuitive web-based client applications can help your agency deliver better service to your paratransit customers.
Self-Service Tools For Demand Response Passengers
Watch the highlights showing 450+ transit professionals coming together for three days of keynotes, sessions, and networking.
2016 Trapeze User Conference Highlights
In this eBook, learn the key service metrics that your paratransit service must master, and why business intelligence is transforming DR.
Business Intelligence for Demand Response Service in Public Transit
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