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Shetland Community Transport Live with Trapeze

DRT software automates SEN, social transport

24 March 2003 (Manchester, UK) – Trapeze Software announced today it has implemented a DRT software system for Shetland Islands Council.

Shetland Islands Council provides demand response transport services to clients of the Council’s special education needs and social care services programmes.

Prior to installing the Trapeze software, the operation was managed manually. “We were
a paper-based operation,” recalls Ian Bruce, the Council’s Services Manager-Transport Operations. “We’re very pleased with the Trapeze system. It’s made it much faster and easier to manage our client information, bookings and vehicle dispatch.”

In addition to journeys to and from school and social care establishments, clients use the service for shopping, leisure and medical appointments.

Shetland Islands Council is the UK’s most northerly authority, overseeing services for
23,000 residents on this group of islands in the North Atlantic. The Shetland Islands comprise some 567 square miles in close proximity to fertile fishing grounds and major oil reserves. For more information visit www.shetland.gov.uk.

Media Contact:
Chris Gough
0161 435 6009
media@trapezesoftware.co.uk


About Trapeze Software:
Established in 1990, Trapeze Software delivers proven scalable, innovative technology solutions for public, community, social services, medical and school transport. Organisations throughout Europe, the United Kingdom and North America use the company's planning, scheduling, dispatch, routing, and management products to increase efficiency, improve service, and control costs. Trapeze Software has offices in the United Kingdom, Denmark, Germany, Canada and the United States