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Sun Tran to Provide Riders with Advanced Web-based Traveler InformationTucson area riders to plan trips and access schedule information online with solution powered by Trapeze. DALLAS, TEXAS, September 27, 2005 – At the International Public Transportation Expo in Dallas, Sun Tran today announced that it will soon be providing its riders with an advanced Web-based traveler information solution powered by Trapeze Group, a provider of solutions to support, build and manage better passenger transport. Sun Tran is the primary provider of public transportation in the Tucson Metropolitan area. The organization serves up to 60,000 riders every day servicing a 226 square mile service area. Using the Trapeze solution, Tucson area passengers will soon be able to plan trips and access schedule and next bus information as well as print itineraries from the Sun Tran Web site at www.suntran.com. “Building loyal ridership often depends on how easily customers can access and use information about your service,” commented George G. Caria, Sun Tran’s General Manager.“We recognized the need to provide our riders with better ways to access transit information. By implementing a Trapeze Web-based solution, we can begin providing better access to transit information anytime, anywhere. We expect this to help relieve pressure on our customer service center while providing superior service to our community.” More than 40 agencies across North America and Europe are already using Trapeze Traveler Information solutions in their operations to deliver schedule and trip planning information through a variety of media including call centers, Web sites, automated phone (IVR) systems and wireless devices. Attendees of the International Public Transportation Expo (EXPO 2005) can see these solutions in action, as well as other Trapeze solutions that consider the full 360 degrees of transport, at Booth 4535 at the Dallas Convention Center. About Sun Tran About Trapeze Group -30- For more information, please contact: |
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