Solutions » Community Transportation
Trapeze NOVUS™ for Demand Response Management
Trapeze NOVUS for demand response management is the first in a new generation
of products from Trapeze. This innovative product combines the power of automated
scheduling and dispatching with the low cost and simplified implementation and
maintenance required by smaller transportation providers.
Using state-of-the-art, Web-enabled technology, NOVUS gives you the tools you
need to manage your community transportation, dial-a-ride, or coordinated service
productively, cost-effectively and securely.
User Friendly Browser Interface, Thin-Client Technology
NOVUS delivers the simplicity of a browser interface with the power of a
traditional desktop application. Thin-client technology enables all business logic
and data to reside on a central server while users access the application through
a customizable, user-friendly Web interface.
Web-enabled technology makes NOVUS ideal for statewide, regional or local
coordinated systems. Remotely located employees or organizations can securely
access the software through the Internet, saving time and money.
Business Benefits
- Simplify and reduce the cost of installation, deployment and training.
- Automate the demand response scheduling process and create optimized, cost-effective, on-demand schedules.
- Improve customer service by streamlining and simplifying trip booking.
- Avoid costly errors by maintaining complete, accurate client records and operations data.
- Optimize vehicle use and increase passengers per hour by updating schedules in real-time.
Features of the NOVUS Demand Response Management System
Automated Scheduling and Real-time Dispatching
- Based on proven Trapeze scheduling algorithms
- Real-time, street-based scheduling and routing
- Powerful address location tools
- View detailed itineraries including pick-ups, drop-offs, and times for each run
- Monitor and update routes, and calculate arrival time in real-time
- Coordinate all local, regional or statewide services with one application
- Integrate with most third-party map data
Easy-to-Use, Web-Based Interfaces
- New, easy-to-follow menus, maps and help screens
- Customizable for your organization’s needs and processes
- Supports clearly defined, step-by-step processes
Streamlined Client Management
- Track incidents, cancellations, and no-shows
- Manage client information including multiple addresses, special needs, multiple funding sources, demographics, mobility aids, trip history, and more with definable rules
Quick Report Generation
- Simplify report generation with a standard suite of reports including NTD
- Generate detailed reports on performance, revenue, billing, ridership, clients, vehicles and more
- Customize reports using Report Wizard
For more information about Trapeze NOVUS, call (480) 627-8400 or e-mail info@trapezegroup.com.