Solutions » Community Transportation

Trapeze NOVUS™ for Demand Response Management

Trapeze NOVUS for demand response management is the first in a new generation
of products from Trapeze. This innovative product combines the power of automated
scheduling and dispatching with the low cost and simplified implementation and
maintenance required by smaller transportation providers.

Using state-of-the-art, Web-enabled technology, NOVUS gives you the tools you
need to manage your community transportation, dial-a-ride, or coordinated service
productively, cost-effectively and securely.

User Friendly Browser Interface, Thin-Client Technology

NOVUS delivers the simplicity of a browser interface with the power of a
traditional desktop application. Thin-client technology enables all business logic
and data to reside on a central server while users access the application through
a customizable, user-friendly Web interface.

Web-enabled technology makes NOVUS ideal for statewide, regional or local
coordinated systems. Remotely located employees or organizations can securely
access the software through the Internet, saving time and money.

Business Benefits

Simplify and reduce the cost of installation, deployment and training.
Automate the demand response scheduling process and create optimized, cost-effective, on-demand schedules.
Improve customer service by streamlining and simplifying trip booking.
Avoid costly errors by maintaining complete, accurate client records and operations data.
Optimize vehicle use and increase passengers per hour by updating schedules in real-time.

Features of the NOVUS Demand Response Management System

Automated Scheduling and Real-time Dispatching

Based on proven Trapeze scheduling algorithms
Real-time, street-based scheduling and routing
Powerful address location tools
View detailed itineraries including pick-ups, drop-offs, and times for each run
Monitor and update routes, and calculate arrival time in real-time
Coordinate all local, regional or statewide services with one application
Integrate with most third-party map data

Easy-to-Use, Web-Based Interfaces

New, easy-to-follow menus, maps and help screens
Customizable for your organization’s needs and processes
Supports clearly defined, step-by-step processes

Streamlined Client Management

Track incidents, cancellations, and no-shows
Manage client information including multiple addresses, special needs, multiple funding sources, demographics, mobility aids, trip history, and more with definable rules

Quick Report Generation

Simplify report generation with a standard suite of reports including NTD
Generate detailed reports on performance, revenue, billing, ridership, clients, vehicles and more
Customize reports using Report Wizard

For more information about Trapeze NOVUS, call (480) 627-8400 or e-mail info@trapezegroup.com.