Complaints
Trapeze Group complaints management software for medical transportation offers a wide range of useful functions. The complaints management module assists an organization in capturing, tracking and following up on requests, complaints, lost-and-found requests and other customer inquiries from customers and employees. The complaints management system logs and categorizes incidents related to drivers, administration, scheduling, routing, vehicles and other events across all areas of an organization’s operations. The output provides management staff with information to improve service.
Our medical transportation software enables you to respond proactively to your clients’ concerns and requests with a thorough and well-documented investigation process and ensure that your services and personnel comply with the standards and rules of the organization. Improve efficiency through integrated databases and integrated solutions and decrease paper trails by automating current manual processes.
Available Solutions
Non-emergency Medical Transportation
Trapeze offers the following solutions for Non-emergency Medical Transportation:
