Interactive Voice Response (IVR)

Interactive Voice Response (IVR)

Trapeze Group medical transportation interactive voice response (IVR) software enables passengers, caregivers and service providers to request, book, confirm or cancel trips over the phone at their convenience.

Organizations can save time and money through clients using the phone for automatic and real-time reminders for upcoming scheduled demand response trips. This medical IVR service helps to eliminate no shows, missed trips; as well as saving on call center operating costs.

 

Available Solutions

Personal MDC

Providing demand response service in a multi-vehicle operation requires dispatchers to have real-time communication with drivers. With the Trapeze Personal MDC , drivers can easily update performed trips, instantly see schedule changes, keep in constant contact with dispatchers and more using a simple, affordable, mobile phone.

Find Out More About Personal MDC

Request Information

Fill out the form below to request more information on Scheduling.

 

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