By using intelligent transportation solutions and coordinated transportation software, transit agencies are able to coordinate with other agencies throughout the state or region to help achieve maximum cost efficiencies and better customer service.
Agencies can benefit from centralized billing and costs with shared databases and access to real time information such as shared vehicle and driver usage and rider specific information.
Customer service can also be improved upon by using a co-ordinated call center, and through an increase communications to clients via: Web sites, interactive voice response (IVR) systems, wireless devices and more.
To have a browser-based demand response scheduling, routing and dispatching management solution for our community transportation service is a huge step for Circle of Care. We now have the ability to update our volunteer driver manifests in real-time on the day of service. This is a great reason to celebrate. Circle of Care, Toronto
Trapeze offers technology solutions to address the challenges of a coordinated system. Powerful, easy-to-use, tools integrate with other agencies routing and scheduling, mobile technologies, advanced traveler information and billing systems to provide a tightly integrated end-to-end solution.Find Out More About NOVUS for Coordinated Services