Solutions » Public Transit

Traveler Information

Building loyal ridership often depends on how easily customers can access and
use information about your service. In the “anywhere, anytime” information era,
travelers expect quick answers to questions such as how to get from A to B
with fewest transfers, where the closest accessible stop is located, or when the
next train is arriving at the station.

Trapeze makes it easier to offer accurate information and interactive
communication services to the public transit through a variety of media, including
call centers, web sites, automated phone (IVR) systems, even wireless devices.
Trapeze solutions are flexible and modular, enabling you to plug in functionality
as you need it.

Our traveler information systems form part of enterprise transit IT systems and
seamlessly integrate with intelligent transit systems (ITS), including real-time vehicle
location systems, wayside kiosks, on-board display systems, and ‘smart’ bus stops.

Besides improving service with accessible, consistent and accurate information,
these automated solutions help you build a loyal, long-term ridership.

For more information about Trapeze solutions for public transit, contact a Trapeze
representative.