Speakers
Monday June 4TH
Tuesday June 5TH
Wednesday June 6TH
 
Monday June 4TH
 
Jim Carroll
Leading Global Futurist, Trends, and Innovations Expert

Jim is an author, columnist, media commentator, and consultant, with a focus on linking future trends to innovation and creativity. He has a 20-year track record in providing direct, independent guidance to a huge, diverse global client base, combined with a previous professional financial background, including 12 years with the world’s largest professional services firm.

Tuesday June 5TH
 
Are you ready for autonomous vehicles?

Autonomous vehicles are all the rage right now - but is your agency ready to introduce them into your fleet? What considerations should you keep in mind before you do? Join Chris Pauly, Director of Business Development at Navya, and Jeff Moore, Director, Industry Solutions and Alliances at Trapeze Group, for a discussion on the future of autonomous vehicles and how to decide if you're ready for them.

Wednesday June 6TH
 
Stephen Bland
CEO – Nashville MTA

He was appointed MTA CEO in July 2014, and officially began his new duties on Aug. 25. He has served as the CEO, executive director, or general manager of both large and small transit systems during his extensive career, in cities such as Pittsburgh, Penn; Albany, N.Y.; York, Penn.; and Gloucester, Mass. He also served as the program director on the CTfastrack, a 9.5-mile advanced bus rapid transit system between New Britain and downtown Hartford.

 
 
Gary Rosenfeld
CEO – Memphis Area Transit Authority

Gary was the interim CEO for MATA back in January 2017 until he assumed the role of CEO in the fall. He has over thirty years of experience in the transit industry and previously held the position of General Manager at Delaware North - Yosemite Transportation System.

 
Lauren Skiver
CEO – SunLine Transit Agency

Lauren is responsible for the planning, budgeting, and operation of transit services for the Coachella Valley. Operating 100 revenue vehicles, SunLines serves communities stretching 1,120 square miles and delivers transit from Palm Springs to Thermal and Mecca. Her previous roles include CEO at Delaware Transit Corporation, Deputy COO of Core Services and Director of Mobility Services at MTA, and Director of Paratransit and Customer Service at HART.

 
Mark Miller
Global CEO – Trapeze Group

Mark is also the Global CEO of Volaris Group and the COO at Constellation Software – Volaris Group’s parent company. He began his career as a software developer, and it was during that time that he cofounded Trapeze Group in 1995. Mark has a passion for software technology and building innovative businesses that last forever.

 
Robert Schneider
Executive Director – Potomac & Rappahannock Transportation Commission

Robert was the Executive Director of Central Midlands Transit before assuming the Executive Director role at PRTC in spring 2017. His previous positions include General Manager at Veolia Transportation, General Manager at ValleyRide, COO, and Director of Program Administration at Knoxville Area Transit. He was also one of Mass Transit Magazine's Top 40 under 40 back in 2013.

 
 
Evette RickettsEvette is a Service Supervisor with Palm Tran Connection, the Paratransit service in Palm Beach County Florida. She started her transportation career in 2004 as a Reservationist, and was quickly promoted to Operations Supervisor over Scheduling. In October 2014, she was promoted to Service Supervisor in charge of the Scheduling and Dispatch departments. Evette has been with Palm Tran Connection for 12 years and loves every aspect of her position. She prides herself on delivering the highest level of knowledge and professionalism to the complex world of paratransit and looks forward to continuing to grow and be an important part of the Palm Tran family.
Carl ParrCarl Parr is currently with MV Transportation. He was the former Chief Innovation Officer at Maryland Transit Administration (MTA). He has 30+ years of experience in transportation. He served as Director of Business Improvement for Veolia Transportation (now TransDev), where he developed and implemented nationwide solutions for HR, payroll, safety and training, driver compliance, and every mode of operations (taxi, bus, paratransit and rail). He spent three years overseeing the paratransit contract in Baltimore for MV Transportation before becoming the MTA Mobility Director. Always looking for technology to improve efficiency, productivity and customer satisfaction, Carl has worked with Trapeze Group since 1998.​​
Nick Davidson Nick Davidson is the Transportation Planning Manager at Stark Area Regional Transit Authority (SARTA). He has been with SARTA since 2012 and loves the transit industry. He plans SARTA’s fixed route service, oversees paratransit operations, and manages the Customer Service department. He is a panel member for the TCRP Synthesis Project “Implementing the US DOT reasonable Modification Rule.” He is also a member of APTA’s Emerging Leaders Program, class of 2018. He earned his Master of Business Administration from Malone University.
Tim PaloTim has 30+ years’ experience in transportation. He created Palo Consulting Group, LLC in 2015 to better serve small and mid-sized transit agencies. He utilizes his own operations experience to work with clients to identify appropriate technology for their needs, and assists with prioritizing design, implementation, and maintenance of information systems for their business. Tim has worked with Trapeze since 1999 and has installed and maintained virtually every PASS product over the past 16 years. His recent Trapeze client projects have involved upgrades of the PASS suite at two large paratransit properties, implementing business process changes, and providing staff training necessary for the introduction of PASS trip negotiation, and integration of PASS-IVR with new VoIP call center phone systems.
Dick AlexanderDick views his mission as empowering people with the freedom to connect to what they care about. He is successfully leading Transdev North America’s effort to marry innovative technology to the growing mobility needs of cities and communities. His efforts have contributed to the implementation of a first/last-mile app and platform deployed in Tampa, mobile apps for digital fares and rider tools in New Orleans and Nassau County, and the nation’s first AV shuttle network in North America, in Southwest Florida. What’s even more exciting for him is watching the early and necessary pieces of the mobility-as-a-service ecosystem start to grow from smaller pilot programs into popular services that yield new policies. A lover of all things involving urban mobility, Dick started his career as a transportation planner in Cincinnati after graduating with a degree in Urban Planning and Design from the University of Cincinnati. He also holds an MBA from Xavier University.
Stephanie Johnston Stephanie is the Senior EAMS Administrator at Sound Transit. She has been with Sound Transit for a year and a half. Currently, she’s working on a program migration to move preventative maintenance tasks and repair tickets from one system over into Trapeze EAM. She has been in the public transportation industry for over 20 years. Prior to Sound Transit, she worked as a manager at Utah Transit Authority, overseeing the change day process and the Trapeze suite of products that were used.
Michael GlaunerMichael is currently the Service Planning Administrator for King County Metro’s Accessible Service Section in Seattle, WA. Michael has been with the county for the last 16 years as the Contract Administrator for the ADA Paratransit Control Center and has worked with many innovative new programs and services. Prior to his work with the county, Michael worked in Anchorage, AK as the contract General Manager for the Paratransit and Medicaid Transportation Programs and as a Paratransit contract Asst. General Manager for TriMet in Portland, OR. Michael holds a B.S. in Business from Oregon State University and an M.B.A. from the University of Houston.
Dennis GuyDennis Guy is the Manager of Customer Service and Innovation for the Transit Division (HSR) at the City of Hamilton. His mandate is to shift the organization to a much more customer-centric model. Ultimately, he builds relationships with key players in the transit community, develops and implements comprehensive customer service strategies, and communicates with customers to find out what they want and need. His portfolio includes teams that advocate for customer needs and wants (customer experience), deal directly with customers (customer care), leverage technology for business and customer needs (IT), and turn binary numbers into business intelligence (data). He is currently co-leading a project with McMaster University to ‘Re-envision the HSR’, which will quantify the perceived and desired quality of HSR service, before re-configuring the network using machine learning models for network robustness and vulnerability.
Marcela TurnerMarcela Turner has worked for TransLink for the past 24 years. She’s originally from Chile and her family migrated to Canada in 1975. She loves living in beautiful British Columbia, Canada. There are so many exciting places to explore here on transit. Marcela is very excited to speak to her transit colleagues at the conference. TransLink first introduced Trapeze InfoAgent to their Call Centre Agents back in 1995, soon after that, they got Blockbuster, OPS, Trip Planner, IVR, InfoPublish, COM and COM Web, so she knows a thing or two about Trapeze Traveler Info.
Sandi HillSandi Hill has more than twenty-eight years of public transit experience. She holds a Bachelor of Science Degree from Niagara University and obtained a Masters Degree in Business Administration while working for ATE (now First Transit). She began her career in operations and transitioned to business development in 1994. Sandi has in-depth experience and understanding of operations and administration including, but not limited to, risk management and safety, labor, contract negotiations, and legislation governing public transit. She has been involved in CalAct , CTAA, and WTS throughout her career and is currently a member of Leadership APTA class of 2018. Sandi has been instrumental in customer relations and growth performance in her previous roles at First Transit, Laidlaw Transit Services, and Transportation Concepts. In her current role, Sandi is responsible for strategic growth initiatives for Keolis Transit America focusing on the western United States.
Michael HenryMichael Henry is an Enterprise Application Administrator with Orange County Transportation Authority (OCTA). He supports both paratransit and fixed route services. Michael has been supporting Trapeze products since 1999 while employed with Laidlaw Transit Services. He has worked closely with operations for many years and has been with OCTA since 2012.
Annettia HuffAnnettia Huff is the ADA Mobility Certification Program Director of Baltimore MTA serviced by MTM. Annettia has been with MTM for just over a year but has 12+ years in ADA compliance, program implementation, and research. She completed her Doctor of Social Work degree with a focus in quality of life and ADA programs in 2016. She prides herself on utilizing cutting-edge technology to assist in the implementation of industry best practices while meeting the unique needs of customers served.
Mark MindorffMark Mindorff is the Executive Director of DARTS Transit, the paratransit service for the city of Hamilton, Ontario, Canada. DARTS delivers over 700,000 passengers a year using a fleet of 150 vehicles made up of vans, MV1’s, and micro transit buses. Mark has over thirty-five years of utilities, healthcare, and municipal consulting experience. He has a Masters degree in Physics from the University of Waterloo.
Ana HoffmanAna Hoffman is Manager of Transit Operations and Maintenance at TransHelp, Peel’s specialized public transit. She oversees all operations, including contracted vendors, to ensure the provision of consistent, high quality service. Ana’s focus is implementing programs based on research and analysis of community, industry, technical, and demographic trends to ensure processes, systems, and resources are optimized for continuous improvement, productivity, cost effectiveness, and service quality. Under her leadership, TransHelp is developing and implementing operational strategies for future growth, including implementation of the Accessible Transportation Master Plan.
Jay WashburnJay has over 35 years of experience in the paratransit industry. He began his career as a Firefighter/Paramedic working at a private ambulance and paratransit service in the Chicago area. Over time he rose to the position of Vice President overseeing 1600+ employees operating 400+ vehicles in four states. After 25 years in the private sector, he spent the next five years managing a paratransit operation for a non-profit agency. For the last two years, he has managed the paratransit and minibus operations for the San Diego Metropolitan Transit System. Jay’s diverse background operating paratransit services in different service models helps him to bring a unique perspective to the public sector model.
Louis FerriLouis Ferri has worked in transportation with Palm Tran Connection for over 16 years. He started as a Project Coordinator, then Planner, and now Operations Manager. Palm Tran has been using Trapeze for 15 years. He has the pleasure of working closely with the riders, agencies, local government, and the public to improve the door to door transportation for the seniors and disabled riders of Palm Beach County. He truly believes in Palm Tran’s motto of “Independence through Mobility” and is committed to treating Palm Tran’s customers, employees, and providers with honesty, dignity, and respect. Louis is originally from Cherry Hill, New Jersey, a few miles outside of Philadelphia. He moved to Florida in 1999 and graduated from Rutgers University where he played baseball.
Winston LeeWinston Lee has been working for TransLink for 33.5 years—25 years in Scheduling and currently as a Transit Scheduling Workleader. He has worked with Trapeze-FX since 1995. TransLink has grown with Trapeze to use FX and BlockBuster. You can hear him speak on the session about “optimizing your run cutting with Blockbuster”.
Karl FarnsworthKarl Farnsworth have been in the transportation field for over 23 years. He started out as a school bus driver for seven years before driving for a Paratransit company. Karl started his scheduling career using an Excel Spreadsheet before converting to Pass Version 641. He's currently the ACCESS Service Coordinator at Kitsap Transit in Kitsap County Washington State since June 2003. They've used every version of PASS from Version 8 to 17.
 
 
Gary Coles Chief Sales Officer, MV TransportationTrack: Funding and Faring
 
Garrett Vandendries Director of Business Intelligence, Chicago Transit AuthorityTrack: Transit Technology
 
Chad Hockman Director of Paratransit, West Palm Beach Track: Funding and Faring
 
Clark Hart General Manager, Transdev Track: Funding and Faring
 
David Tilley ITS and Fare Technology Administrator, VIA Metropolitan TransitTrack: Funding and Faring
 
Gary Nyberg Manager of Technology Systems, Metro Transit - Minneapolis, MNTrack: TBD
 
Karl Farnsworth Access Service Coordinator, Kitsap TransitTrack: TBD
 
Raul Vela Paratransit Superintendent, Capital Metropolitan Transportation AuthorityTrack: Productivity - Scheduling and Dispatch
 
Matthew Kampster Paratransit Supervisor, Spokane Transit AuthorityTrack: Funding and Faring
 
Jennifer Miller Customer Service, Rochester-Genesee Regional Transportation Authority (RTS) AccessTrack: Transit Technology
 
Brent Yakymyk Technical Business Analyst, Mississuaga MiWayTrack: Productivity - Scheduling and Dispatch
 
Jay Washburn Manager of Paratransit and Minibus, San Diego - Metropolitan Transit System (MTS)Track: Passenger Experience
 
Zev Naiditch General Manager of Paratransit Operations, Transportation America – Miami Service ProviderTrack: Productivity - Scheduling and Dispatch
 
Marsha Moore MV Transportation Track: Transit Technology
 
Anthony Gordon Bus Maintenance Radio Specialist, Metropolitan Atlanta Rapid Transit AuthorityTrack: Transit Technology
 
Christian Kent Transit Management ConsultingTrack: TBD
 
Geoff Kehr Metropolitan Saint Louis Transit AgencyTrack: Productivity - Scheduling and Dispatch
 
Nancy J. Norris Director, TransIT Services of Frederick CountyTrack: Funding and Faring
 
Marcia S. Shapiro President, Marine Tiger TechnologiesTrack: Productivity – Maintenance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Jeff Zarr

Jeff Zarr has over 30 years of transit experience and 20 years of project management experience in the public transportation industry, as well as providing Paratransit consulting services for over 100 Paratransit agencies across North America, Europe, and the UK. As the Industry Solutions Manager for Trapeze Demand Response, Jeff shares his Paratransit expertise and experience throughout the North American Demand Response industry.

Brett Koenig

Brett Koenig has 20 years of transportation software consulting experience, including fifteen years implementing public transit and rail asset management systems. As the Industry Solutions Manager for the Trapeze Enterprise Asset Management (EAM) solution, Brett ensures the market viability and product direction of the Trapeze EAM solution in use by over 80 public transit organizations in North America including Chicago, Boston, Atlanta, Denver, Seattle, and Houston.

Brett collaborates with customers to prioritize EAM enhancements and the creation of new features, such as functionality to support FTA MAP-21, Transit Asset management (TAM), State of Good Repair (SGR), and capital planning requirements.

Dave Fulton

Dave’s 30 years of experience in building, designing, and implementing Planning, Scheduling and Operations Management solutions for the Public Transit Industry have afforded him a rich and diverse industry, solutions, and technical background.

Dave has served in leadership roles at Trapeze Group for nearly 19 years, and has managed many aspects of the Software for Transit business including Sales and Marketing, Customer Delivery, Customer Care, and Development.

Nick Ross

Nick Ross has over 10 years of experience in the public transportation industry and has worked with over 40 large scale transit agencies successfully delivering multi-million dollar advanced transportation systems across North America.

As the Industry Solutions Manager for Intelligent Transportation Systems, Nick strives to share his transit knowledge, expertise, and experience throughout the North American Transportation industry.

Bruce Payne

Bruce’s 25 years of experience in building, designing, and implementing Traveler Information solutions for the Public Transit Industry have afforded him a rich and diverse industry, solutions, and technical background. Bruce has served in leadership roles at Trapeze Group for over 20 years, and has managed many aspects of the Software for Transit business including Sales and Marketing, Customer Delivery, Customer Care, and Development.

Bruce develops the strategic vision and detailed plans for the Trapeze Traveler information suite. Bruce makes important contributions to the design and functionality of the products and he ensures that the ongoing development of them is driven by customer and market needs and demands.

Paul Comfort

Paul Comfort is Vice President of Business Development for Trapeze North America. He is the former CEO of the Maryland Transit Administration in Baltimore, a board member of the American Public Transportation Association, and the 2016 recipient of the President’s Award for Public Transportation from the American Association of State Highway and Transportation Officials representing all 50 state departments of transportation in the United States. He is also the host of the podcast, Transit Unplugged, which interviews transit CEOs on their career journeys and lessons learned. Follow him at www.paulcomfort.org, on Twitter, and on LinkedIn.

Marcelo Bravo

Marcelo Bravo has dedicated his entire career to rail and transit with over 25 years of experience in the industry. Previous responsibilities have included the delivery of passenger rail cars from cradle to grave, Enterprise Asset Management (EAM) software, and management consulting to transit authorities and railroads, in both North America and abroad. As the Industry Solutions Manager for Rail, Marcelo is in charge of the rail market strategy for North America, which encompasses the Trapeze Rail Enterprise range of offerings.

Mark Poole

Mark Poole has over 30 years of experience in designing and implementing vehicle and mobile computing solutions. Mark joined Trapeze last year as an Industry Solutions Manager focusing on Automated Fare Collection (AFC) solutions and how to use his diverse background and experiences to help customers evolve their current AFC systems to the latest faring technologies.

Jarrod Clark

Jarrod Clark has 25 years of experience in the public transport industry within North America, United Kingdom, and Europe for his expertise in the coordination of demand response services. As Trapeze's Product Director of Demand Response Initiatives, Jarrod helps to ensure that the paratransit scheduling and dispatch software solutions continue to meet or exceed customer expectations. Jarrod’s ability to deliver effective market-leading demand response solutions is a reflection of his experience in delivering hundreds of systems across North America, the United Kingdom, and Europe. In addition, the several years he spent working directly for a paratransit agency gave him a unique understanding of the challenges demand response transport operators face.

John Cain

John Cain has over 30 years of experience with designing and implementing technical solutions as well as 18 years of experience in the public transportation industry designing and implementing Intelligent Transportation Systems (ITS). John has served in many aspects of the implementation of the ITS business including Management of Software Development, Systems design, and Sales and Marketing. As the Industry Solutions Manager - ITS , John strives to share his transit knowledge, expertise, and experience with the public transit industry.

{/exp:channel:entries}