Jim is an author, columnist, media commentator, and consultant, with a focus on linking future trends to innovation and creativity. He has a 20-year track record in providing direct, independent guidance to a huge, diverse global client base, combined with a previous professional financial background, including 12 years with the world’s largest professional services firm.
Autonomous vehicles are all the rage right now - but is your agency ready to introduce them into your fleet? What considerations should you keep in mind before you do? Join Chris Pauly, Director of Business Development at Navya, and Jeff Moore, Director, Industry Solutions and Alliances at Trapeze Group, for a discussion on the future of autonomous vehicles and how to decide if you're ready for them.
He was appointed MTA CEO in July 2014, and officially began his new duties on Aug. 25. He has served as the CEO, executive director, or general manager of both large and small transit systems during his extensive career, in cities such as Pittsburgh, Penn; Albany, N.Y.; York, Penn.; and Gloucester, Mass. He also served as the program director on the CTfastrack, a 9.5-mile advanced bus rapid transit system between New Britain and downtown Hartford.
Gary was the interim CEO for MATA back in January 2017 until he assumed the role of CEO in the fall. He has over thirty years of experience in the transit industry and previously held the position of General Manager at Delaware North - Yosemite Transportation System.
Lauren is responsible for the planning, budgeting, and operation of transit services for the Coachella Valley. Operating 100 revenue vehicles, SunLines serves communities stretching 1,120 square miles and delivers transit from Palm Springs to Thermal and Mecca. Her previous roles include CEO at Delaware Transit Corporation, Deputy COO of Core Services and Director of Mobility Services at MTA, and Director of Paratransit and Customer Service at HART.
Mark is also the Global CEO of Volaris Group and the COO at Constellation Software – Volaris Group’s parent company. He began his career as a software developer, and it was during that time that he cofounded Trapeze Group in 1995. Mark has a passion for software technology and building innovative businesses that last forever.
Robert was the Executive Director of Central Midlands Transit before assuming the Executive Director role at PRTC in spring 2017. His previous positions include General Manager at Veolia Transportation, General Manager at ValleyRide, COO, and Director of Program Administration at Knoxville Area Transit. He was also one of Mass Transit Magazine's Top 40 under 40 back in 2013.
Evette RickettsParatransit Service Supervisor
Palm Tran Connection Track: Ridership
Carl ParrBusiness Applications Analyst
MV Transportation Track: Funding and Faring
Nick Davidson Transportation Planning Manager
Stark Area Regional Transit Authority Track: Productivity - Scheduling & Dispatch
Tim PaloOperations Technology Consultant
Palo Consulting Track: Transit Technology
Dick AlexanderExecutive Vice President of Business Development and Innovation
Transdev Track: Funding & Faring
Stephanie Johnston Senior EAMS Administrator
Sound Transit Track: Productivity - Maintenance
Michael GlaunerService Planning Administrator
King County Metro Track: Transit Technology
Dennis GuyManager of Customer Service and Innovation
The Hamilton Street Railway (HSR)
Marcela TurnerCustomer Information Automation Supervisor
TransLinkTrack: Ridership, Passenger Experience
Sandi HillVP of Business Development
KeolisTrack: Funding and Faring
Michael HenryEnterprise Application Administrator
Orange County Transportation AuthorityTrack: Passenger Experience
Annettia HuffMTM Eligibility Manager
Maryland Transit Administration - Mobility ServicesTrack: Transit Technology
Mark MindorffExecutive Director
Disabled and Aged Regional Transit System (DARTS)Track: Ridership, Passenger Experience
Ana HoffmanManager of Transit Operations and Maintenance
Jay WashburnManager of Paratransit and Minibus
San Diego - Metropolitan Transit System (MTS)Track: Passenger Experience
Louis FerriOperations Manager
Palm Tran ConnectionTrack: Passenger Experience
Winston LeeTransit Scheduling Workleader
TransLinkTrack: Ridership, Passenger Experience
Karl FarnsworthOperations Manager
Jeff ZarrIndustry Solutions Manager, Demand Response
Brett KoenigIndustry Solutions Manager, EAM
Dave FultonIndustry Solutions Manager, Planning, Scheduling, and Operations
Nick RossIndustry Solutions Manager, ITS
Bruce PayneIndustry Solutions Manager, Traveler Information
Marcelo BravoIndustry Solutions Manager, Rail
Mark PooleIndustry Solutions Manager, AFC
John CainIndustry Solutions Manager, ITS
Jarrod ClarkProduct Director of Demand Response Initiatives
Paul ComfortVice President, Business Development
Jeff Zarr has over 30 years of transit experience and 20 years of project management experience in the public transportation industry, as well as providing Paratransit consulting services for over 100 Paratransit agencies across North America, Europe, and the UK. As the Industry Solutions Manager for Trapeze Demand Response, Jeff shares his Paratransit expertise and experience throughout the North American Demand Response industry.
Brett Koenig has 20 years of transportation software consulting experience, including fifteen years implementing public transit and rail asset management systems. As the Industry Solutions Manager for the Trapeze Enterprise Asset Management (EAM) solution, Brett ensures the market viability and product direction of the Trapeze EAM solution in use by over 80 public transit organizations in North America including Chicago, Boston, Atlanta, Denver, Seattle, and Houston.
Brett collaborates with customers to prioritize EAM enhancements and the creation of new features, such as functionality to support FTA MAP-21, Transit Asset management (TAM), State of Good Repair (SGR), and capital planning requirements.
Dave’s 30 years of experience in building, designing, and implementing Planning, Scheduling and Operations Management solutions for the Public Transit Industry have afforded him a rich and diverse industry, solutions, and technical background.
Dave has served in leadership roles at Trapeze Group for nearly 19 years, and has managed many aspects of the Software for Transit business including Sales and Marketing, Customer Delivery, Customer Care, and Development.
Nick Ross has over 10 years of experience in the public transportation industry and has worked with over 40 large scale transit agencies successfully delivering multi-million dollar advanced transportation systems across North America.
As the Industry Solutions Manager for Intelligent Transportation Systems, Nick strives to share his transit knowledge, expertise, and experience throughout the North American Transportation industry.
Bruce’s 25 years of experience in building, designing, and implementing Traveler Information solutions for the Public Transit Industry have afforded him a rich and diverse industry, solutions, and technical background. Bruce has served in leadership roles at Trapeze Group for over 20 years, and has managed many aspects of the Software for Transit business including Sales and Marketing, Customer Delivery, Customer Care, and Development.
Bruce develops the strategic vision and detailed plans for the Trapeze Traveler information suite. Bruce makes important contributions to the design and functionality of the products and he ensures that the ongoing development of them is driven by customer and market needs and demands.
Paul Comfort is Vice President of Business Development for Trapeze North America. He is the former CEO of the Maryland Transit Administration in Baltimore, a board member of the American Public Transportation Association, and the 2016 recipient of the President’s Award for Public Transportation from the American Association of State Highway and Transportation Officials representing all 50 state departments of transportation in the United States. He is also the host of the podcast, Transit Unplugged, which interviews transit CEOs on their career journeys and lessons learned. Follow him at www.paulcomfort.org, on Twitter, and on LinkedIn.
Marcelo Bravo has dedicated his entire career to rail and transit with over 25 years of experience in the industry. Previous responsibilities have included the delivery of passenger rail cars from cradle to grave, Enterprise Asset Management (EAM) software, and management consulting to transit authorities and railroads, in both North America and abroad. As the Industry Solutions Manager for Rail, Marcelo is in charge of the rail market strategy for North America, which encompasses the Trapeze Rail Enterprise range of offerings.
Mark Poole has over 30 years of experience in designing and implementing vehicle and mobile computing solutions. Mark joined Trapeze last year as an Industry Solutions Manager focusing on Automated Fare Collection (AFC) solutions and how to use his diverse background and experiences to help customers evolve their current AFC systems to the latest faring technologies.
Jarrod Clark has 25 years of experience in the public transport industry within North America, United Kingdom, and Europe for his expertise in the coordination of demand response services. As Trapeze's Product Director of Demand Response Initiatives, Jarrod helps to ensure that the paratransit scheduling and dispatch software solutions continue to meet or exceed customer expectations. Jarrod’s ability to deliver effective market-leading demand response solutions is a reflection of his experience in delivering hundreds of systems across North America, the United Kingdom, and Europe. In addition, the several years he spent working directly for a paratransit agency gave him a unique understanding of the challenges demand response transport operators face.
John Cain has over 30 years of experience with designing and implementing technical solutions as well as 18 years of experience in the public transportation industry designing and implementing Intelligent Transportation Systems (ITS). John has served in many aspects of the implementation of the ITS business including Management of Software Development, Systems design, and Sales and Marketing. As the Industry Solutions Manager - ITS , John strives to share his transit knowledge, expertise, and experience with the public transit industry.