With passenger demands changing at the speed of light, transit agencies and their technologies need to evolve right along with them or get left behind. Always a proponent of regular upgrades to their technology, OmniTrans has been on the frontlines of innovation since 2005. Ben Greenbeck, System Coordinator at OmniTrans, has overseen smooth upgrades for the organization for over a decade.
OmniTrans has been seeing the benefits of Trapeze’s solutions for many years. This public transit agency utilizes PASS, FX, OPS, COM, and TransitMaster to ensure its 16 million passengers get safe, reliable service they can count on.
“We operate local and express bus routes, plus rapid transit service, OmniGo hometown shuttle service, and a paratransit service for the disabled,” says Greenbeck, “We need to ensure we’re running the latest versions of our technology solutions so our service is dependable and we have real-time information for our travelers, drivers, and dispatchers.”