Don't miss Greg Lindsay, Urbanist, Futurist and Journalist, when he delivers the Monday morning Keynote, focusing on Mobility-as-a-Service: open standards or walled gardens? and gives us his views on Micromobility: Friend or Foe?
Careers. Current projects. The Future of Transit. This is your opportunity to hear from top transit leaders as they speak unfiltered and unplugged about their careers in transit, how to effectively handle tight budgets and keep service vibrant, transit trends and more. (Never heard of Transit Unplugged? Don't worry, find out more here.)
Benjamin Limmer, CEO of HART, will give us an overview of the community HART serves and how the agency continues to innovate to provide seamless customer service to its passengers.
John has over 25 years experience in the transit and transportation field. His career began in 1993 in the former Railroad Administration section of Delaware Transportation Authority (DTA). He has also worked in the Technology and Support Section of DelDOT and for an engineering firm in the private sector. Highlights of John’s career include the new I-95 Welcome Center, restoration and renovation of the Biden Train Station in Wilmington, and implementing DTC’s Performance Management program. As Chief Executive Officer of Delaware Transit Corporation (DTC), John has overseen the ongoing implementation of DTC's Transit Redesign Plan. He has played a key role in the Corporation’s efforts to rethink the way transit is delivered in Delaware, and was instrumental in the creation of a more sustainable financial model that has resulted in improved service performance, including the expansion of alternate-fueled vehicles, the introduction of real-time transit information, and most recently, the release of the DART Transit app, including mobile payment. Under John’s direction, a new transit center in the beach area is now operational, and construction has begun on a state-of-the-art transit center in Wilmington.
Katharine Eagan Kelleman is Chief Executive Officer of Port Authority of Allegheny County. Prior to joining Port Authority, Kelleman worked at Hillsborough Area Regional (HART) in several executive leadership roles.
During her tenure at HART, Kelleman grew ridership by more than 20 percent; adopted technologies like the OneBusAway application; expanded public-private partnerships with entities like MegaBus, Red Coach and Coast Bike Share; launched a regional fare program; and oversaw HART HyperLink – the nation's first transit agency-operated rideshare program.
Prior to her time at HART, she worked in leadership roles for the Maryland Transit Administration and Dallas Area Rapid Transit (DART).
As President and Chief Executive Officer of the Kansas City Area Transportation Authority, Robbie Makinen has led the Kansas City region through a dramatic transformation aimed at bringing together five different transit systems under one umbrella called RideKC. Today, those transit agencies work together as one network to provide more than 16 million trips throughout the metropolitan area. Under Robbie Makinen’s leadership, several innovative programs have launched. For example, RideKC Freedom On-Demand is an app-based ride hailing service that is providing premium service to those with disabilities and offering another safe transportation option for those who are not disabled. More than 85,000 trips have been taken so far.
Lauren is responsible for the planning, budgeting, and operation of transit services for the Coachella Valley. Operating 100 revenue vehicles, SunLines serves communities stretching 1,120 square miles and delivers transit from Palm Springs to Thermal and Mecca. She was previously the CEO at Delaware Transit Corporation.
As LA Metro CEO, Washington manages a total balanced budget of $6.6 billion for FY19, is responsible for overseeing $15+ billion in capital projects, providing oversight of an agency of nearly 11,000 employees and transports 1.4 million boarding passengers daily, riding on a fleet of 2,000 clean-air buses and six rail lines. LA Metro is also the lead transportation planning and programming agency for LA County. As such, it is a major construction agency that oversees bus, rail, highway and other mobilityrelated building projects – together representing the largest modern public works program in North America.
Washington was a key leader in the 2016 successful effort to pass a new half-cent sales tax in LA County, which garnered 71.15% voter approval. Measure M will build 40 major highway and transit projects in the first 40 years, create 778,000 jobs and provide $133.3 billion in economic impact. Washington came to Los Angeles from Denver, Colorado, where he was Assistant General Manager for nearly 10 years, prior to being named CEO in 2009.
Evette RickettsAssistant Operations Manager
Palm Tran Connection Track: Scheduling, Planning & Workforce Management
Sandi HillVP of Business Development
KeolisTrack: Innovation Intersection
SunLine Transit AgencyTrack: Transit Unplugged Live! CEO Roundtable
Winston LeeTransit Scheduling Workleader
TransLinkTrack: Scheduling, Planning & Workforce Management
Zev NaiditchGeneral Manager of Paratransit Operations
Transportation America – Miami Service ProviderTrack: Demand Response
Katharine Kelleman CEO
Port Authority of Allegheny CountyTrack: Transit Unplugged Live! CEO Roundtable
Chad Hockman Director of Paratransit
Palm TranTrack: Demand Response
Kansas City Area Transportation AuthorityTrack: Transit Unplugged Live! CEO Roundtable
Laura MatsonTransit Information Services Coordinator
Metro TransitTrack: Dispatch
Benita ZarrTransit Operations Superintendent
Manatee County Area TransitTrack: Demand Response
James EgbertTransportation Operations Chief
Manatee County Area TransitTrack: Scheduling, Planning & Workforce Management
Julie SchultzITS Specialist
Greater Cleveland RTATrack: Dispatch
HARTKeynote: Wednesday April 17th
Ana HoffmanManager of Transit Operations and Maintenance
TransHelpTrack: Demand Response
Kevin MeacherParatransit Coordinator
Regina Paratransit ServiceTrack: Demand Response
Kenyatta LeeChief Administrative Officer
HARTTrack: Innovation Intersection
Harold MatthiesTransit Technology Coordinator
Saskatoon TransitTrack: Dispatch
Leslie BienenfeldSenior IT Systems Engineer & Transportation Planner
San Francisco Municipal Transportation AgencyTrack: Scheduling, Planning & Workforce Management
William SteeleTransit Manager
Manatee CountyTrack: Demand Response
Tim PaloOperations Technology Consultant
Palo ConsultingTrack: Demand Response
Rolando CruzChief Operations Officer
Big Blue BusTrack: Executive Summit
Ruthie Reyes BurckardChief Operations Officer
HARTTrack: Demand Response
Dennis GuyManager of Customer Experience and Innovation
The Hamilton Street Railway (HSR)Track: Passenger Experience and Fare Collection
Dick AlexanderExecutive Vice President for Business Development and Innovation
TransdevTrack: Innovation Intersection
Tom EganPresident and Chief Operating Officer
MV TransportationTrack: Innovation Intersection
Bryan JungwirthVice President for Business Development
KeolisTrack: Innovation Intersection
Jesse TaylorGeneral Superintendent
Mike HillOperations Specialist
Spokane TransitTrack: Dispatch
Frank QuassPurchased Transportation Administrator
OmniTransTrack: Demand Response
Todd RinghandLead Application Developer
Metro Mobility and Transit LinkTrack: Demand Response
Greater Dayton RTATrack: Passenger Experience & Fare Collection
Dr. Siva SrikukenthiranResearch Associate
University of Toronto Transportation Research InstituteTrack: Scheduling, Planning & Workforce Management
Katie FreudbergScheduling Manager
WeGo Public TransitTrack: Dispatch
Mark AeschCEO and Founder
TransProTrack: Passenger Experience and AFC
LA MetroTrack: Transit Unplugged Live!
Scott MazickDirector of Technical Services
Regional Transportation Commission of Southern Nevada (RTC)Track: Executive Summit
Maryland Department of Transportation Maryland Transit Administration (MDOT MTA)Track: Exec Summit
Jeff SewardInterim CEO
HARTTrack: Passenger Experience & AFC
Tom LabbieIndependent Contractor
LHP TelematicsTrack: Dispatch
Frank StassiMobility Software Specialist
Palm Tran Connection Track: Passenger Experience & Fare Collection
Joann ScottUtah Transit Authority
Special Services Delivery System AdministratorTrack: Demand Response
Tim McCannFirst Group
Senior Vice PresidentTrack: Innovation Intersection
Amer ShalabyUniversity of Toronto
Professor of Transportation Engineering and PlanningTrack: Scheduling, Planning & Workforce Management
Louis FerriOperations Manager
Palm TranTrack: Demand Response
Lauren RosilesManagement Analyst
Santa Clara Valley Transportation Authority (VTA) Track: Passenger Experience
Mike TobinSenior Transit Operations Analyst
Big Blue Bus - Santa MonicaTrack: Innovation Intersection
Leslie SmithSenior Application Analyst
Greater Cleveland Regional Transit Authority Track: Scheduling, Planning and Workforce Management
Jeff ZarrIndustry Solutions Manager, Demand Response
Brett KoenigIndustry Solutions Manager, EAM
Nick RossIndustry Solutions Manager, ITS
Bruce PayneIndustry Solutions Manager, Traveler Information
Marcelo BravoIndustry Solutions Manager, Rail
Mark PooleSenior Product Manager, Vehicle Intelligence
John CainIndustry Solutions Manager, ITS
Jarrod ClarkProduct Director of Demand Response Initiatives
Paul ComfortVice President, Business Development
Afthab ZainudeenProduct Manager, ITS
Dmitriy VanchugovDirector of Sales, ITS
Mark GodinSolutions Engineer
Gary LoProduct Director, TI
Jeff MooreVP, Industry Solutions, Alliances and Sales Operations
Simon MinelliIndustry Solutions Manager, SPA and OPS
Mark HenrichsPrincipal Engineer, Vehicle Intelligence
Brian GebhardtIndustry Solutions Manager, AFC
Jeff Zarr has over 30 years of transit experience and 20 years of project management experience in the public transportation industry, as well as providing Paratransit consulting services for over 100 Paratransit agencies across North America, Europe, and the UK. As the Industry Solutions Manager for Trapeze Demand Response, Jeff shares his Paratransit expertise and experience throughout the North American Demand Response industry.
Brett Koenig has 20 years of transportation software consulting experience, including fifteen years implementing public transit and rail asset management systems. As the Industry Solutions Manager for the Trapeze Enterprise Asset Management (EAM) solution, Brett ensures the market viability and product direction of the Trapeze EAM solution in use by over 80 public transit organizations in North America including Chicago, Boston, Atlanta, Denver, Seattle, and Houston. Brett collaborates with customers to prioritize EAM enhancements and the creation of new features, such as functionality to support FTA MAP-21, Transit Asset management (TAM), State of Good Repair (SGR), and capital planning requirements.
Nick Ross has over 10 years of experience in the public transportation industry and has worked with over 40 large scale transit agencies successfully delivering multi-million dollar advanced transportation systems across North America.As the Industry Solutions Manager for Intelligent Transportation Systems, Nick strives to share his transit knowledge, expertise, and experience throughout the North American Transportation industry.
Bruce’s 25 years of experience in building, designing, and implementing Traveler Information solutions for the Public Transit Industry have afforded him a rich and diverse industry, solutions, and technical background. Bruce has served in leadership roles at Trapeze Group for over 20 years, and has managed many aspects of the Software for Transit business including Sales and Marketing, Customer Delivery, Customer Care, and Development.Bruce develops the strategic vision and detailed plans for the Trapeze Traveler information suite. Bruce makes important contributions to the design and functionality of the products and he ensures that the ongoing development of them is driven by customer and market needs and demands.
Marcelo Bravo has dedicated his entire career to rail and transit with over 25 years of experience in the industry. Previous responsibilities have included the delivery of passenger rail cars from cradle to grave, Enterprise Asset Management (EAM) software, and management consulting to transit authorities and railroads, in both North America and abroad. As the Industry Solutions Manager for Rail, Marcelo is in charge of the rail market strategy for North America, which encompasses the Trapeze Rail Enterprise range of offerings.
Mark Poole has over 30 years of experience in designing and implementing vehicle and mobile computing solutions. Before becoming Senior Product Manager of Vehicle Intelligence, he was Trapeze’s Industry Solutions Manager focusing on Automated Fare Collection (AFC) solutions and used his diverse background and experiences to help customers evolve their current AFC systems to the latest faring technologies.
John Cain has over 30 years of experience with designing and implementing technical solutions as well as 18 years of experience in the public transportation industry designing and implementing Intelligent Transportation Systems (ITS). John has served in many aspects of the implementation of the ITS business including Management of Software Development, Systems design, and Sales and Marketing. As the Industry Solutions Manager - ITS , John strives to share his transit knowledge, expertise, and experience with the public transit industry.
Jarrod Clark has 25 years of experience in the public transport industry within North America, United Kingdom, and Europe for his expertise in the coordination of demand response services. As Trapeze’s Product Director of Demand Response Initiatives, Jarrod helps to ensure that the paratransit scheduling and dispatch software solutions continue to meet or exceed customer expectations. Jarrod’s ability to deliver effective market-leading demand response solutions is a reflection of his experience in delivering hundreds of systems across North America, the United Kingdom, and Europe. In addition, the several years he spent working directly for a paratransit agency gave him a unique understanding of the challenges demand response transport operators face.
Paul Comfort is Vice President of Business Development for Trapeze North America. He is the former CEO of the Maryland Transit Administration in Baltimore, a board member of the American Public Transportation Association, and the 2016 recipient of the President’s Award for Public Transportation from the American Association of State Highway and Transportation Officials representing all 50 state departments of transportation in the United States. He is also the host of the podcast, Transit Unplugged, which interviews transit CEOs on their career journeys and lessons learned. Follow him at www.paulcomfort.org, on Twitter, and on LinkedIn.
Afthab Zainudeen has over 20 years of experience with designing and implementing technical solutions as well as 12 years in a management position in the public transportation industry designing and implementing Intelligent Transportation Systems (ITS). Afthab has served in many aspects of the implementation of the ITS business including Management of Software Development, Systems design, and Sales and Marketing. As Product Manager for Infotainment, and Rail - ITS, Afthab strives to share his transit knowledge, expertise, and experience with the public transit industry.
Dmitriy has over 10 years of transit experience with a mixed background of operations consulting and business development. As the Director of Sales for the Trapeze Intelligent Transportation Systems (ITS) division, Dmitriy is responsible for leading the market strategy, and the product roadmap, and vision for all ITS products such as CAD/AVL, Yard Management, and Vehicle Intelligence. Dmitriy is also focused on managing strategic partnerships and identifying potential acquisition targets for the M&A team.
Mark Godin collaborates with North America’s largest public transit operators to define innovative technology solutions that improve daily operations, and urban mobility. He studied Electrical Engineering, and has previous experience with the world’s leading commerce technology platform. As a Solutions Engineer at Trapeze, Mark works with hardware and software solutions across all transit modes.
Gary is currently the product director for the Traveler Information portfolio at Trapeze, he joined Trapeze after spending over 15+ years in the telecom industry in various leadership functions including product management / development, business development, and corporate strategy. Gary considers himself fortunate to have been deeply involved in one of the biggest innovations the world has seen in the last half century – the introduction of the smartphone (and its expansive ecosystem) as we know today. This is why Gary is extremely excited to be now at the heart of another industry ripe for fresh innovation – Transit. He sees many similarities between the trajectory of the Telecom and Transit industries and firmly believes that the best is yet to come! Gary is passionate about building solutions that customers love and is eager to exchange ideas with Transit leaders about how to deliver those outcomes that riders expect as we take this industry into the future.
As VP, Industry Solutions and Alliances, Jeff has a strong, proven ability in the management of large teams and complex technical implementations with emphasis on project efficiency and profitability. Jeff is particularly interested in thin client and cloud-based computing systems, and focuses his time on the successful deployment of software solutions for businesses.
Simon Minelli has a Masters of Applied Science, specializing in Transportation Engineering where he studied the effects of connected vehicles on transportation demand and mode share. Simon previously assisted in the delivery of new implementations as a Implementation Specialist and a Project Manager at Trapeze. As an Industry Solutions Manager, he assists agencies with getting the most out of Trapeze products and stays informed in the latest trends in the transit industry in the fixed route scheduling, planning, analysis and operations areas.
Mark Henrichs has over 20 years of experience with designing and implementing technical solutions with Intelligent Transportation Systems (ITS) in the public transportation industry. Mark has served in many aspects of the implementation of the ITS business including design multiple generations of the IVLU and MDT, Management of Hardware Engineering, Vehicle Engineering, Field Service, and ITS In-Vehicle Product Manager. As Trapeze’s Principal Engineer for Vehicle Intelligence, Mark listens to maintenance teams to understand their needs and delivers solutions that meet or exceed customer requirements and expectations that will make their daily activities more efficient.
Brian has over 15 years of transit experience specializing in the fare payment space. He has worked with numerous agencies on the planning, implementation, and operations aspects of large-scale fare collection systems. As the Industry Solutions Manager for Automated Fare Collection, Brian utilizes his expertise of the market to create a strategic vision and develop products that meet the needs for the customers and transit riders of today and tomorrow.