With all the change circling the transportation industry, there is one constant: your riders have high expectations. Riders want up-to-the-minute information, know where their vehicle is in real-time, and to be hyper-connected to everything. This won’t change when autonomous vehicles (AV) make their way into your existing fleet.
One good thing is that your traveler information tools don’t have to change when autonomous vehicles start carrying your passengers. You can use your current CAD/AVL system for AVs which is integrated into your trip-planning app. It works like your current traveler information tools, giving riders their vehicle’s location (in real-time), current status, and even capacity.