Back in 1988, our three founders worked out of their respective homes and started programming in C (a fairly new language at the time!). It's also the same year when our first product was born – the Trapeze FX suite, our fixed route scheduling solution. Our first customer, City of St. John's - Newfoundland and Labrador Transportation, came on board shortly afterwards. From there, we worked with one customer after another to keep growing and making the FX suite better. In the early 1990s, we incorporated GIS mapping in our products (first in our industry!) and we've always stayed ahead of the curve by continuously implementing customers' feedback. By the late 1990s, we acquired a company and merged together to create a complete version of the PASS suite, our paratransit scheduling and dispatching solution. The founders' original intentions were to start working with one department at a transit agency and develop products that solve their problems then move on to another department and so on. The end result would be creating a complete suite of products that can help streamline all aspects of a transit agency.
Leading, managing, and operating a transit agency is a daunting task – we get it since most of our employees have been in the industry for decades, many have come to us after working at transit agencies. So you're in good hands as our family of software solutions – AFC, BI, ITS, EAM, FX, DR, OPS, and TI – are created, delivered, and supported by your fellow transit professionals. But, the transit industry is evolving as TNCs, autonomous vehicles, drone taxis, Hyperloops, and other tech innovations are re-defining what mobility will look like in the near future.
Given the current state of the world, it's no longer enough to be challenging the status quo. Our whole industry need to re-think and re-imagine what public transit will be like for generations to come. That's why we've invested in elevating our suite of products – that's already servicing the A to Z of your agency – with announcements such as selecting Microsoft Azure as our official cloud platform and collaborating with Lyft for our paratransit partnership. And that's just the beginning – we're here to design the future of transit. So let's pave the road – together.