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Our Belief
Streamlining and advancing all aspects of your transit agency through technology so you can focus on what matters the most — providing the optimal transit experience for your riders.
When you are close to your customer and listen to them, that's how you innovate your business. Mark Miller, Co-Founder and Global CEO, Trapeze Group
Our Journey
Where It All Started
Where We Are Now
Where We Are Going
Where It All Started
Back in 1988, our three founders worked out of their respective homes and started programming in C (a fairly new language at the time!). It's also the same year when our first product was born – the Trapeze FX suite, our fixed route scheduling solution. Our first customer, City of St. John's - Newfoundland and Labrador Transportation, came on board shortly afterwards. From there, we worked with one customer after another to keep growing and making the FX suite better. In the early 1990s, we incorporated GIS mapping in our products (first in our industry!) and we've always stayed ahead of the curve by continuously implementing customers' feedback. By the late 1990s, we acquired a company and merged together to create a complete version of the PASS suite, our paratransit scheduling and dispatching solution. The founders' original intentions were to start working with one department at a transit agency and develop products that solve their problems then move on to another department and so on. The end result would be creating a complete suite of products that can help streamline all aspects of a transit agency.
Where We Are Now
Leading, managing, and operating a transit agency is a daunting task – we get it since most of our employees have been in the industry for decades, many have come to us after working at transit agencies. So you're in good hands as our family of software solutions – AFC, BI, ITS, EAM, FX, DR, OPS, and TI – are created, delivered, and supported by your fellow transit professionals. But, the transit industry is evolving as TNCs, autonomous vehicles, drone taxis, Hyperloops, and other tech innovations are re-defining what mobility will look like in the near future.
Where We Are Going
Given the current state of the world, it's no longer enough to be challenging the status quo. Our whole industry need to re-think and re-imagine what public transit will be like for generations to come. That's why we've invested in elevating our suite of products – that's already servicing the A to Z of your agency – with announcements such as selecting Microsoft Azure as our official cloud platform and collaborating with Lyft for our paratransit partnership. And that's just the beginning – we're here to design the future of transit. So let's pave the road – together.
Leadership Team
Kevin Bade
General Manager
"There is a tremendous amount of effort – and technology – that powers the whole [transit] system and makes it run."
Steve Sawyer
Chief Operating Officer
"Every single public transit agency that I have worked with is passionate throughout their entire organization about providing the best services that they possibly can with the resources at hand."
Ted Gilkey
Senior Vice President of Sales
"Transit is one of the few industries taken for granted by the public. The amount of effort, planning, and technology required to run a transit system is a true unknown to the average person."
Lucy Ventresca
Vice President of Marketing
"To the public, transit is a system to get from point A to point B – to those of us behind-the-scenes, it’s a complex system that has so many people and different tools involved."
Nathan Partington
Chief Financial Officer
"I am given the unique opportunity through attendance at trade shows and conferences [...] to hear some amazing stories of how public transit impacts the daily life of so many people."
Trung Lam
Senior Legal Counsel
"I like the fact that I'm part of an industry that impacts so many people."
Kevin Bade
General Manager
What’s one thing you wish the public knew about the transit industry?I wish the public knew how many people worked behind the scenes just so the bus shows up at the stop. There is a tremendous amount of effort – and technology – that powers the whole system and makes it run. Most people aren’t even aware of all that has to happen just so that door is there to open for them.

Kevin has more than 20 years of experience working in software and technology, building and implementing enterprise software applications for both the Transportation and Justice fields. Prior to joining Trapeze Group, Kevin held other roles within Volaris Group, including Senior Vice President at AssetWorks and, most recently, General Manager of CourtView Justice Solutions. Kevin has a passion for customer care and brings strong operational and product management experience.

Kevin has a B.S. in Aerospace Engineering from The University of Texas at Austin and a M.S in Mechanical Engineering and Operations Research from The University of Texas at Austin.

Steve Sawyer
Chief Operating Officer
What was your first public transit experience?I lived in the country and hitchhiked or caught rides with the local Mennonites in horse and buggy to get to where the transit system began in Waterloo. In those days, KPUC/KT ran a system of buses and trolleys that today is Grand River Transit (GRT). Transit linked me to friends, work and school when I needed it to. What’s one thing you wish the public knew about the industry?Every single public transit agency that I have worked with is passionate throughout their entire organization about providing the best services that they possibly can with the resources at hand. They deserve a lot gratitude for what they accomplish each and every day. There are a lot of unsung heroes at transit agencies. What’s your favorite transit memory?One Waterloo bus driver, if you were lucky enough to get him, sang. I would sit as close as I could to the front of the bus in a window seat. He sang hymns, quite different from my musical tastes at the time. He didn’t mean to entertain and he wasn’t loud, he was singing to himself. He was a good singer and I enjoyed looking out the window and listening to him – every single verse.

Steve Sawyer is Chief Operating Officer of Trapeze North America and is responsible for Development, Professional Services, Customer Care, and Hardware Production. Prior to Trapeze, Steve served in various senior management roles in the areas of Support, Operations, and Professional Services at CA Technologies, Powerband, and Microsoft respectively.

Steve believes in building strong and long-lasting relationships with customers by helping them to achieve their desired business outcomes through successful delivery and trustworthy support. Steve holds a Bachelor of Mathematics (BMATH) from the University of Waterloo.

Steve enjoys various sports including cycling in Waterdown with his wife and three children and participating in the Ride to Conquer Cancer. He also enjoys photography and astronomy.

Ted Gilkey
Senior Vice President of Sales
What's one thing you wish the public knew about the transit industry?Transit is one of the few industries taken for granted by the public. The amount of effort, planning, and technology required to run a transit system is a true unknown to the average person. I know before I began at Trapeze that I took it for granted that the bus was just going to show up, how the bus got there wasn’t even an afterthought.What's your favorite transit memory?In January of 2005, I took the Metro Gold Line to the Rose Bowl to watch the University of Texas play the University of Michigan. It was really cool to see fans of both teams load onto the train at each stop, the anticipation for the game building as fans were treated to the unique experience of riding with the opposition to the game. The ride home was another story - the Michigan fans weren’t too happy.

Ted brings over 15 years’ experience in technology sales leadership in the public sector providing both software and hardware solutions.

Ted holds a B.S. in Kinesiology and a minor in Sports Business from San Jose State University. Ted lives with his wife and three children in Austin, TX.

Ted and his wife spend their weekends at the gym, soccer fields or the pool watching their kids play basketball, volleyball, soccer, and swim.

Lucy Ventresca
Vice President of Marketing
What’s one thing you wish the public knew about the industry? To the public, transit is a system to get from point A to point B – to those of us behind-the-scenes, it’s a complex system that has so many people and different tools involved.What’s your favorite transit memory? It’s a tie between taking my kids on their first subway ride through downtown Toronto and taking them on a train to Toronto’s famous Canadian National Exhibition (CNE).

With over 20 years of marketing experience in a variety of different roles, Lucy recently joined Trapeze as the Vice President, Marketing where she oversees the marketing team that manages Trapeze’s demand generation, thought leadership, customer experience and brand perception.

It’s a work hard, play hard kind of life – and that’s okay because one of her mottos is “just do it!”

In her free time, she enjoys watching her daughters play volleyball, shopping for new shoes (her guilty pleasure) and reading articles on how to push boundaries – with marketing and with Trapeze’s transit solutions.

Nathan Partington
Chief Financial Officer
What was your first public transit experience? Being from Hamilton, ON, Hamilton Street Railway (HSR) has played a significant role in my upbringing, from my mother using HSR to drop me off at daycare, riding Route 23 to high school and taking the 1.5 hour one way trip to and from McMaster University.What do you like most about being part of the public transit industry? I am given the unique opportunity through attendance at trade shows and conferences, such as our own ThinkTransit conference, to meet with a number of amazing transit industry employees and hear some amazing stories of how public transit impacts the daily life of so many people.What’s your favorite transit memory? Taking GO Transit with a bunch of friends to bring in the year 2000 in downtown Toronto. Amazingly, Y2K did not interfere with our commute.

Nathan Partington is Vice President of Finance for Trapeze North America. He is responsible for overseeing all financial activities, including forecasting and planning, driving efficiencies, enforcing divisional Key Performance Indicators and ensuring the overall financial health of the business.

Nathan has held a variety of roles within the Constellation Software group including Head of Internal Audit at Constellation and Manager, Corporate Finance at Volaris Group. Nathan obtained his CPA, CA designation while working at BDO LLP and holds an Honours. B. Comm, Accounting and Financial Management, Minor in Economics from McMaster University.

Nathan lives with his wife and two children in Burlington, ON and enjoys listening to music and playing basketball..

Trung Lam
Senior Legal Counsel
What's one thing you wish the public knew about the transit industry? How many people actually use it and what the positive environmental impact has been because of that.What's your favorite transit memory?Riding the subway for the first time in a big city. After growing up in a small town, it was a symbol of how much bigger my world just got.What do you like most about being part of the public transit industry?It's something that is instrumental to so many people's lives. I didn't own a car for the first 40 years or my life, so I know how vital public transit is when you don't have a car. I like the fact that I'm part of an industry that impacts so many people.

Trung Lam is the Senior Legal Counsel at Trapeze Group, managing the legal and contracts department. He has more than five years of IP law experience at a top Toronto law firm, as well as another five plus years at Rogers, Yahoo! Canada, and a small start-up.

Locations
US
Iowa
Maryland
Washington
L.A.
Iowa
5265 Rockwell Dr. NE,
Cedar Rapids, IA 52402 Tel: (319) 743 1000
Fax: (319) 366 7406
Maryland
6990 Columbia Gateway Drive,
Suite 250,
Columbia MD, 21046
Washington
16201 E Indiana Ave,
Suite 2000,
Spokane Valley, WA USA 99216
L.A.
6404 Wilshire Boulevard,
Suite 750,
Los Angeles, CA USA 90048
Canada
Alberta
B.C.
Ontario
Alberta
10, 2175-29th Street NE,
Calgary, AB, Canada T1Y 7H8 Tel: (403) 777-3760
Fax: (403) 777-3769
B.C.
#2 – 6703 Rajpur Place,
Saanichton, BC Canada V8M 1Z5
Tel: (250) 360-0012
Fax: (250) 360-0066
Ontario
5800 Explorer Drive, 5th Floor,
Mississauga, ON Canada L4W 5K9
Tel: (905) 629 8727
Fax: (905) 238 8408
 
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