Part of the sea change across public transit is how we're now looking more closing at safety and proactively managing it. Trapeze is working on solutions to…
How much information are you providing to your riders when delays happen in your transit system? Is it enough? You might be surprised as to what your riders…
From California's Antelope Valley Transit Authority to Nova Scotia's Cape Breton Regional Municipality, learn how various North American agencies are tackling…
Safety is what you can and can’t do to stay, well, safe. Pretty boring right? Transit organizations don't seem to think so. Check out our newest Trends Look:…
The news was jarring. Cities across Canada reporting stagnating ridership, even decline. For some, the recent story in the Globe and Mail is difficult to…
If there was a tool that could reduce pressure on your call center, help your agency meet Americans with Disabilities Act (ADA) standards, all the while…
Last updated January 2017
A big part of a Demand Response service’s success has to do with passenger service, which in the modern world means providing…
This Monday, members of the Trapeze team took a break from the office and headed downtown Toronto, ON, Canada. Led by myself and Meaghan Wilkinson, our…
Every year, billions of Americans choose public transit. Since 1995, ridership has increased by 37.2%, a rate which is almost double that of the country’s…
Effective focus groups can be used to find trends, uncover problems and even brainstorm solutions.
At Trapeze, we use focus groups to determine gaps in…
We were recently part of a series of transit rider focus groups in Vancouver, Dallas and Toronto. The purpose of these focus groups was to improve access to…
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